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A
plug in adapter for video doorbell 3 plus

hi, i am looking to buy a power adapter for the 3 plus. this is the one which is supposed to be compatible. [https://en-uk.ring.com/collections/accessories/products/video-doorbell-plug-in-adapter](https://en-uk.ring.com/collections/accessories/products/video-doorbell-plug-in-adapter)But i have read the specification on this and it says it has a 24VDC output. i was under the inpression that DC was not supported on the 3 plus as i have read that in one of the manuals regarding hardwiring. [https://support.ring.com/hc/en-gb/articles/360041599492-How-to-Connect-Your-Ring-Video-Doorbell-3-Plus-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-](https://support.ring.com/hc/en-gb/articles/360041599492-How-to-Connect-Your-Ring-Video-Doorbell-3-Plus-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-) the first bullet point. i raised this question to ring support but couldnt get a clear answer, and was told that it is infact AC output and not DC, but the website specification hasnt been changed yet. and i was just supposed to take his word for it that the adapter will work. Has anyone used this plug in adater with a 3 plus and does it work properly ? thanks

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01-12-2020 10:39:51

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