‎Plug in adapter 2nd gen and doorbell 2

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M

Madmart

Plug in adapter 2nd gen and doorbell 2

plug-in-adapter

troubleshooting

I’ve just ordered a plug in adapter 2nd gen, for my doorbell 2 which is said to be compatible. When I lived at a different address the doorbell 2 was powered by my 24v AC transformer and resistor no problem, as the instructions said-Do not use DC! How come the Plug in adapter says it is DC but is compatible?

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25-05-2023 04:08:08

Responses (2)

J

Justin_Ring

Hi @Madmart. The Ring [Plug-In Adapter (2nd Generation)](https://ring.com/products/video-doorbell-plugin-adapter-gen-2) is the only DC-powered adapter compatible with Ring Doorbells. It was designed to work correctly with the Doorbells and cause no damage. We do not advise using third-party power adapters, as they may damage your device.

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26-05-2023 05:54:11

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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25-06-2023 05:55:10

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