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M
Plug in adapter 2nd gen and doorbell 2
plug-in-adapter
troubleshooting
I’ve just ordered a plug in adapter 2nd gen, for my doorbell 2 which is said to be compatible. When I lived at a different address the doorbell 2 was powered by my 24v AC transformer and resistor no problem, as the instructions said-Do not use DC! How come the Plug in adapter says it is DC but is compatible?
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25-05-2023 16:08:08
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Justin_Ring
Hi @Madmart. The Ring [Plug-In Adapter (2nd Generation)](https://ring.com/products/video-doorbell-plugin-adapter-gen-2) is the only DC-powered adapter compatible with Ring Doorbells. It was designed to work correctly with the Doorbells and cause no damage. We do not advise using third-party power adapters, as they may damage your device.
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26-05-2023 17:54:11
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