I bought plan for ring doorbell. I choose monthly payment but from my account was taken yearly payment. Is it possible to change that for monthly instead yearly and if that yearly payment will refund?
Hi @user44046. Yes, you can cancel your yearly subscription and receive a refund for any unused time. After the subscription is canceled, you can sign up for the monthly plan instead. You can find steps on how to cancel a Ring Protect plan subscription here. If you run into any trouble trying to cancel or resubscribe, please give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.