Pets motion alerts
Hi I have two spotlight wired cameras (2nd Gen). I am receiving motion alerts from small things like birds and cats. The cats are setting off the motion detection in the early hours of the morning. I have the cameras fixed at the recommended height. The motion zones are set correctly and the motion sensitivity is very low. They never used to pick up small objects. What can I do to stop these false alarms and only pick up humans? It’s not very nice being alerted at 2am or 3am by a cat wondering around in the garden.
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04-04-2023 07:54:15
Responses (2)
- U
We have never been able to prevent birds, bats, and cats from alerting on our outdoor driveway camera. The settings never allowed us to eliminate alerts for people and vehicles in the street despite adjusting the barrier lines and sensitivity. We had to turn off the notifications. We recently bought a different system which uses AI to accurately report.
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26-08-2024 07:40:26
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Caitlyn_Ring
Hi @f49970fbef67a782094a. Motion detection can be a bit tricky when it comes to animals, as they will likely trigger the motion detection if they're moving across the Camera's view. Making adjustments to the Motion Zones and the Motion Sensitivity was a great start for troubleshooting. If you have a Ring Protect plan, you will also have access to the Smart Alerts feature to further refine your motion alerts. This works great for some neighbors, so it may be worth trying that out. You can learn more [here](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-). It will take some trial and error to find a combination of settings you like the most, though you may still receive some alerts from animals.
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05-04-2023 06:06:09
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