Perhaps someone here can help me with Person Detection on a Ring Floodlight Cam Wired Pro that is mounted on my soffit and mostly faces downward.
Person Detection is enabled, sensitivity is correct, zones are appropriate for motion detection for both lights and camera, notifications are enabled as well as Smart Alerts. I’ve already tried to reset the cam by turning the power off then on. I’ve also increased the sensitivity to no avail. Motion zones and light zones are all set as large as possible. I’ve also set every other available option that is remotely capable of affecting Person Detection. I’m out of ideas, and Ring nor Google have anything useful that I haven’t already tried.
Is it possible that because it faces mostly downward towards the ground to allow me to see our patio door that the AI isn’t smart enough to determine that it’s a person that’s more horizontal than vertical?
Any positive suggestions would be greatly appreciated. Thanks!!