Hi
Been trying to set up a payment plan but all the site keeps saying looks like your new ! welcome to ring bla bla bla no I just want to pay my plan
many thanks for any help on this matter
Hi @paul1963. Try using a different web browser and ensure you’re signed into the correct Ring account that you’ve added your Ring devices to. If you’re still not able to follow the steps here to subscribe to your Ring Protect plan, please give our support team a call at one of the numbers available here so they can help get you subscribed. If you are outside of the US, please visit here to see how to contact support. 