U
Payment plan protect plus
hardwired-security-cameras
hardwired-video-doorbell
cs-support
ring-protect-plans
I have doorbell that I have subscribed and paying year fee of 39 euro with Protect Basic Account. I have now installed flood light camera and i subscribed to Protect Plus which covers both doorbell and flood light camera and got charged 100 euro. Since I had already paid for door bell , should I get the reimbursement of 39 euro?
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21-06-2023 20:38:11
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Caitlyn_Ring
Hi @user48821. You can cancel the Ring Protect Basic plan and receive a prorated refund for the unused amount of time. For directions on canceling your Ring Protect Basic plan, check out [this article](https://support.ring.com/hc/en-gb/articles/360022109431-Cancel-a-Ring-Protect-Subscription-Plan) from our Help Center. If you run into any issues when canceling your plan, I'd recommend reaching out to our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-call-us) for assistance getting this taken care of.
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22-06-2023 20:39:13
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