I have doorbell that I have subscribed and paying year fee of 39 euro with Protect Basic Account. I have now installed flood light camera and i subscribed to Protect Plus which covers both doorbell and flood light camera and got charged 100 euro. Since I had already paid for door bell , should I get the reimbursement of 39 euro?
Hi @user48821. You can cancel the Ring Protect Basic plan and receive a prorated refund for the unused amount of time. For directions on canceling your Ring Protect Basic plan, check out this article from our Help Center. If you run into any issues when canceling your plan, I’d recommend reaching out to our support team for assistance getting this taken care of.
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