Hi @Laurahardwick. Ring Protect plans are billed either monthly or annually. If you need to cancel a Ring Protect plan, you can do so by following the steps [here](https://support.ring.com/hc/en-gb/articles/360022109431-How-to-Cancel-a-Subscription-Plan). You'll receive a prorated refund for any unused time on your plan. For any issues with your Ring Protect plan or billing details, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.