Pathlight motion no longer increasing brightness when Light Schedule is enabled

Thank you for this information, neighbors. For now, I have accepted this response as a solution. While we are aware of this concern and as the team continues to investigate, this is a helpful way for other neighbors that come into this thread to try these recommended troubleshooting steps:

  • Verify that both the smart phone and the Ring app are caught up with the latest updates available.

  • Verify that they are still actively detecting motion in their Event History.

  • Remove and add the Light Schedule.

If these troubleshooting steps do not work, give our support team a call at one of the numbers available here . If you are outside of the US, please visit here to see how to contact support. We appreciate your patience and will continue to update this thread with more information. Thank you.

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