I am the only owner of the chime. I have 2 other ring items. I haven’t used the chime in about 6 months. I am trying to set it back up but it keeps says I’m not the original owner. Yes my email has changed and I do not have access to it. Please help.

Hey @MichelleHotard ! To ensure protection of your privacy and information, this will be best brought up with our support team. They’ll be happy to help with this and can be reached at 800-656-1918 :slight_smile:

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I am having the same problem but my email hasn’t changed. Just my phone.

You may benefit from giving our support team a call as well @Hk1