reset, plugged in reset while plugged, still no blue light-no power…last 4 of MAC: AAC4
Hi @catmsav1. Thanks for sharing what steps you’ve already tried with your Chime. One more thing you can try is to use a different outlet when performing a reset. If it’s still not responding after that, please give our support team a call at one of the numbers available here so they can take a closer look. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.