‎Order placed no delivery no updates

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user58190

Order placed no delivery no updates

myq

cs-support

Hi all, New here. I placed an order for a ring security camera 8 days ago. I received a random bill receipt to my email and since then nothing about the delivery or eta. When I look up my email and order No. to track order it says both are invalid, yet I used my wallet to pay for it. Anyone able to help on what I’m doing wrong or should I just cancel my order and go into a retailer?

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12-09-2023 08:34:25

Responses (2)

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Justin_Ring
Hi @user58190. Since the Community is a public forum, we do not have access to account information in order to assist with checking orders placed on Ring.com. You will have to reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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13-09-2023 06:04:07
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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13-10-2023 06:04:25
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