Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

GB
Orange Subscription Warning Banner - Basic Plan - please stop goading your users to upgrade
app-settings
ring-protect-plans
app-request

Hello Ring Team - I subscribed to the basic plan last week, due to the multi-device plan being more than 2x the Basic plan for one device. My only other camera is in the garage.There is now an unremovable, unclearable orange banner on my phone telling me videos are not being saved. The front door videos are being saved just fine. Tech support tells me this banner will be there so long as I remain on a basic plan and have a second unsupported camera. **Ring team** - put yourself in my shoes - this is either terrible programming logic, or you're intentionally goading your customers with this space-waster to force them (via irritation) to pay more than 2x more for recording on their second device. We need a way to clear this banner please! On a Apple 6s it takes up WAY to much real estate on the screen.

368

0

0

10-05-2021 18:19:30

Responses (3)

  • C

    [quote="user22300, post:13, topic:4381"]The orange banner is irritating[/quote]The orange banner is irritating. Stop them please

    0

    09-09-2022 10:04:13

    • C

      7 posts were merged into an existing topic: [Remove the orange banner prompting me to upgrade to Protect Plus](/t/remove-the-orange-banner-prompting-me-to-upgrade-to-protect-plus/4381)3 votes have been moved.

      0

      18-10-2022 22:03:29

      • C

        0

        18-10-2022 22:03:29

        Didn't find an answer ?

        Log in or create your Ring account to post a question and join in the on the conversation.

        Most Helpful Members