I’m trying to purchase a monthly subscription to ring basic after cancelling the premium plan. However no matter which bank card I try to subscribe with I keep getting the error “oops something went wrong, please try again”. Annoying now as I can’t see who’s been at my door.
Hi @user65392. Ensure the web browser you’re using is fully updated, and try a different web browser as well. If this issue persists, and you’re unable to subscribe, please follow up with our support team for further assistance. If you are outside of the US, please visit here to see how to contact support.
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