‎Oops something went wrong here. Unable to subscribe

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user65392

Oops something went wrong here. Unable to subscribe

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I'm trying to purchase a monthly subscription to ring basic after cancelling the premium plan. However no matter which bank card I try to subscribe with I keep getting the error "oops something went wrong, please try again". Annoying now as I can't see who's been at my door.

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06-11-2023 07:32:07

Responses (2)

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Caitlyn_Ring

Hi @user65392. Ensure the web browser you're using is fully updated, and try a different web browser as well. If this issue persists, and you're unable to subscribe, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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07-11-2023 11:34:00

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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07-12-2023 11:34:33

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