‎Older hardwired spotlight cam w/o QR code

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t.lanza

Older hardwired spotlight cam w/o QR code

hardwired-security-cameras

installation

cs-support

Good day, We purchased a home this year which had a hardwired spotlight cam overlooking the driveway. After climing up to try scanning the QR code to add to our profile, we found it only had bar codes and no sign of a PIN or other identifying info. Without a PIN or QR, is there any way to use the barcode to identify and add this? Thanks in advance

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17-11-2023 02:54:50

Responses (2)

C

Caitlyn_Ring

Hi @t.lanza. During the setup process, when it asks you to scan the QR code on your device, you should be able to tap "Other Options" on the screen. Tapping this will provide you with the choice to scan a barcode instead. If that doesn't work for you, please get in touch with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) to see what other options are available.

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17-11-2023 09:04:36

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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17-12-2023 09:04:57

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