Old email address is no longer in use

Hi all

My parents have ring products but her old Eircom emails address is no longer in use and she can’t get in so how does she now log back into her account

Hi there, @Linroe! As the Community is a public forum, email or account specific inquiries are best handled with our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Thank you :slight_smile: