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S
Odd sounds on new stick up cam
wireless-security-cameras
I installed a stick up cam, wired, in my living room a couple days ago. When I review recordings or go live it sometimes has high pitched sounds that sound almost like the droids on Star Wars. I thought I was hearing things but my wife hears it too.

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16-03-2021 08:13:50

Responses (1)

M
Hi there, @SoonerBill1959! This is certainly odd to hear of. The best first thing to check here will be the power adapter, to ensure it is fully plugged into both the Camera and the outlet. Next, please consider any interferences in the immediate area (large electronics/ appliances). Checking your [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) in the Ring app is a great way to confirm wifi signal strength. If this concern persists despite checking the above, try a reset on the Camera by holding the setup button for 20 seconds. Once this step is complete, please reconnect your Ring device by following the steps in this [help center article](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network). I hope this helps! :)

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17-03-2021 04:33:37

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