Hi @TheRebel. It could be the light reflecting off the wall on the left side, but I'd also recommend cleaning the lens of the Doorbell with a dry washcloth to ensure there is no dirt or debris on it. If wiping it off doesn't work, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a better look at this and determine what that white glare may be. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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15-10-2020 03:22:01
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Caitlyn_Ring
Hi @TheRebel. It could be the light reflecting off the wall on the left side, but I'd also recommend cleaning the lens of the Doorbell with a dry washcloth to ensure there is no dirt or debris on it. If wiping it off doesn't work, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a better look at this and determine what that white glare may be. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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15-10-2020 03:22:01
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