Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
Notifications on Alexa devices
Hi all, I have a ring doorbell and a number of Alexa devices. Until recently all worked wekk; however now the announcements for both motion and doorbell presses have stopped on my Alexa devices. I recieve notifications on my phone, I can see the live view on my Amazon Fire TV and I can talk to the front door on all my alexa devices.I have tried re-installing the ring app and alexa apps, relinking the devices, re-linking the accounts and even changed the primary mail address for both to match as suggested by another forum reply. I have checked do not disturn is ot active and checked notifications are active in ring and the Alexa app.....any help very much apprecaited
1080 •
0 •
1 •
28-09-2020 15:07:15
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @RichardB. Since you have exhausted all basic troubleshooting at this point, I would recommend that you give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look at this concern to see why the announcements are not working correctly. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. YOu can also contact Alexa's support directly at 1-877-375-9365. :)
0
05-10-2020 16:36:27
•