Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Notification that Chime doorbell has gone off-line
There has been a few times when my chime doorbell (The box that makes the noise that's connected to the ring video doorbell) goes offline and I am completely unaware & end up missing people at the door who ring the bell & nothing can be heard that they are there. The only way I can tell if the chime doorbell has gone off-line, is if I check on the app.An improvement would be if any of the system goes down or off-line then a notification is sent via the app and issue a follow-up email.This wouldthen prompt you to fix the problem or reconnect. Ths same notification idea should apply when the Ring video doorbell goes off line.
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06-10-2020 16:20:54
Responses (2)
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14-07-2022 18:47:57
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Caitlyn_Ring
A post was merged into an existing topic: [Notification of device offline](/t/notification-of-device-offline/4360)4 votes have been moved. 6 votes could not be moved because their users already voted in the other topic.
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14-07-2022 18:47:57
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