Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

B
Notification of device offline
battery-video-doorbell
wireless-security-cameras
notifications
app-request
chime

It would be nice to be notified if a camera (or doorbell) is offline, like Ring does with the alarm system. Would not need to be instant (I get the load issues), maybe a periodic ping to the camera every so often. One other way to do it could be for cameras set to upload periodic snapshots, if they quit coming. I am sure Ring can find a way to do this. Just so we would know if an installed camera has gone offline.

38705

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656

17-03-2020 20:54:04

Responses (208)

  • H

    As many have stated, this is a much needed feature. How many votes are needed before Ring listens?

    1

    02-03-2023 22:46:40

      C

      [quote="hokey777, post:181, topic:4360, full:true"]As many have stated, this is a much needed feature. How many votes are needed before Ring listens?[/quote]There are a lot´s of request on this forum, and they don´t do nothing, like finding solutions and implementing more features.It is frustratingThis topic have **691** votes and nothing about **3 years ago**[https://community.ring.com/t/live-view-for-multiple-devices-at-once/4373](https://community.ring.com/t/live-view-for-multiple-devices-at-once/4373)

      0

      13-03-2023 19:27:17

  • H

    much needed. three year since the request was created.

    1

    05-03-2023 21:59:33

    • T

      For an request inititated that long ago, I highly suspect that they are not adding this feature on purpose to "encourage" ppl to think that they have a faulty device or to buy a chime as extender.it's always my hardwired doorbell (which actually sits closest to my router) that disconnect once in a bluemoon, but that always leads to a heart attack from delivery person banging on the metal screen door b/c the doorbell doesn't work. So yea, paying for subscription service that jump scare me every now and then.but hey, +1 on this request if it helps. Definitely switching if this feature still DNE next time i move

      1

      08-03-2023 06:10:30

      • L

        If my internet goes down or electricity goes out, I’d like to get notifications that the cameras are no longer in operation. Otherwise I won’t know until I open the app and see it’s offline.

        0

        07-04-2023 21:23:55

        • D

          I concur!!! To know when my doorbell is offline would be invaluable!!!

          0

          15-04-2023 17:02:31

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