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Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
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Notification of device offline
battery-video-doorbell
wireless-security-cameras
notifications
app-request
chime

It would be nice to be notified if a camera (or doorbell) is offline, like Ring does with the alarm system. Would not need to be instant (I get the load issues), maybe a periodic ping to the camera every so often. One other way to do it could be for cameras set to upload periodic snapshots, if they quit coming. I am sure Ring can find a way to do this. Just so we would know if an installed camera has gone offline.

38554

19

652

17-03-2020 08:54:04

Responses (210)

  • U

    Hello, Is there a way to get a notification when the ring doorbell or stickup cams are offline?

    0

    27-02-2023 06:41:34

    • H

      As many have stated, this is a much needed feature. How many votes are needed before Ring listens?

      1

      02-03-2023 10:46:40

        C

        [quote="hokey777, post:181, topic:4360, full:true"] As many have stated, this is a much needed feature. How many votes are needed before Ring listens? [/quote] There are a lot´s of request on this forum, and they don´t do nothing, like finding solutions and implementing more features. It is frustrating This topic have **691** votes and nothing about **3 years ago** [https://community.ring.com/t/live-view-for-multiple-devices-at-once/4373](https://community.ring.com/t/live-view-for-multiple-devices-at-once/4373)

        0

        13-03-2023 07:27:17

    • H

      much needed. three year since the request was created.

      1

      05-03-2023 09:59:33

      • T

        For an request inititated that long ago, I highly suspect that they are not adding this feature on purpose to "encourage" ppl to think that they have a faulty device or to buy a chime as extender. it's always my hardwired doorbell (which actually sits closest to my router) that disconnect once in a bluemoon, but that always leads to a heart attack from delivery person banging on the metal screen door b/c the doorbell doesn't work. So yea, paying for subscription service that jump scare me every now and then. but hey, +1 on this request if it helps. Definitely switching if this feature still DNE next time i move

        1

        08-03-2023 06:10:30

        • L

          If my internet goes down or electricity goes out, I’d like to get notifications that the cameras are no longer in operation. Otherwise I won’t know until I open the app and see it’s offline.

          0

          07-04-2023 09:23:55

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