Not recording. Says my free trial is over but I have a subscription

I have 3 cameras. One is saying it’s no longer recording because feee trial is over. I have paid for a year long subscription for multiple devices.

Hey @Rodeofam. Do you have the device on the same location as your Plus Plan? A Plus Plan will only cover all devices on one location, so if this device is not on the same location, this would be why. If this is not the case, please give our support team a call at one of the numbers available here. They will be able to sort this out for you in no time! Please note that we’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.