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3
No Receipt for purchase
account-settings
cs-support
dashboard
billing

I'm amazed that a receipt isn't sent out as a matter of course for purchase and renewals!Clearly others have had issues in trying to confirm a purchase as all bone fide businesses would, yet Ring does not do so!!!Please change your policy so at least customers can legally prove a purchase has been made when doing our own accounts. Such a feature should readily be available in the App.All other companies manage this perfectly well, but not Ring!!!An unbelievable flaw in what is supposed to be a professional company!!!

795

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1

10-01-2022 18:36:20

Responses (2)

  • U

    Same problem for me. Nothing shows under the account status, payments, or orders.

    0

    04-11-2023 03:34:11

    • J

      Hi neighbors. If you have checked your [order history page](https://account.ring.com/account/order-history) on your Ring account and cannot find your order, please give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance. We cannot help with this in the Community since we do not have access to account or order information.

      0

      06-11-2023 16:04:24

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