‎No notifications at all

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user65555

No notifications at all

troubleshooting

notifications

I have all my notifications on but when the bell is pressed i have zero alerts on my iPhone. I did everything as it says on the troubleshooting and nothing Do not disturb is off, phone not on silent Need some help please Thank you

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07-11-2023 01:47:24

Responses (2)

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Caitlyn_Ring
Hi @user65555. It's important to make sure your Ring app is updated, and that Ring Alerts are toggled on for your Doorbell. If you have an Android device, try the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) for notifications. For iOS devices, try [these](https://support.ring.com/hc/en-us/articles/210266406-Troubleshooting-Ring-Notifications-for-Apple-iOS-Devices) troubleshooting steps. If you're still not receiving notifications after trying the above, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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09-11-2023 06:59:00
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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09-12-2023 06:59:41
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