No light or response from plug in chime

Hi all, my ring chime, the plug in bit, has stopped responding and has no light on it.
I can’t find any info really as to how to fix it.
You can’t reset as it’s non responsive.
The ‘RING’ word which is usually blue has nothing.
I wondered if a fuse had blown but how do I get to that if it’s that?
TIA

Hi @ArtyMeDonnaB. There isn’t too much troubleshooting that can be done if the Chime is not responding to a reset, which can be completed by holding down the button on the side for at least 15 seconds. I’d also recommend plugging it into a different outlet. If the Chime is still unresponsive, please follow up with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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