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“No internet connection” when logging in

My internet/Wifi/cell data is working. My wife who is sorting right by me isn’t having issues accessing her app and cameras. I am the main account holder, but cannot log in due to this weird issue. I have uninstalled and reinstalled the app and still get the same message.. Can anyone help? See attachment for screenshot of the message I am getting. Thanks in advance to anyone who can help.![5848AC6F-3302-41F5-9688-E1B9A74EEE54.jpg|1125x2436](upload://vyKpX6UXkSQzfZ5YWjHAIz86ila.jpeg)

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02-03-2020 00:41:14

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