No email order confirmation

I need some help. Ring have taken the money from my bank for the product I purchased. However, I have not received any email order confirmation.

Hi @ShannonB. To locate your order and receive an update on it, I’d recommend contacting our support team directly so they can look it up for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: