My wife and I completed the purchase on a new house with a Ring Pro this week, “professionally” installed with shims and glue! Once we had internet on Tuesday, I tried to setup the hard-wired Ring Pro. Apparently, it is “owned” by someone else; however the seller had released it months ago when they had moved out, and the house sat vacant for months.
Someone, who is not us, not the selling agent, and not the previous freeholder of the house, has claimed “ownership” in the interim. Calling Ring to explain this is an issue is a problem, and the offered solution was to contact the current “owner” of the device to have them join the call or get 30% off a new one (which were cheaper last week when this all started).
This being London, there is public BT wifi from the pole just outside the house, so the “owner” could walk up, knowing we’re now in, connect it, and monitor our comings and goings, which are frequent as my wife is undergoing radio-chemo therapy.
What do I have to do, besides smashing my door frame with a Cricket Bat, to make sure some criminal doesn’t have access to our camera?