Hey neighbors! We’ve implemented a new aspect to this section of the Ring app to address this concern. If your New Features notifications won’t go away, you can can manually clear it in the Ring app. Tap on What’s New and then tap the icon with a check mark in it on the top right. If you’re running iOS, you can find more information on how to do this and troubleshoot notification issues on iOS here. If you’re running Android, you can find more information on how to do this and troubleshoot notification issues on Android here.
In the event that your Ring app is still not behaving as it should, we recommend reaching out to our support team for additional help. If the steps in that article do not resolve your concern, please give our support team a call at one of the numbers available here so they can take a closer look. If you are outside of the US, please go here to see how to contact support.