New equipment

I’ve noticed that all of the alarm equipment has been updated since I purchased it. Does this mean we have to repurchase the updated equipment or can we change or swap them out?

@Raizen24 wrote:
I’ve noticed that all of the alarm equipment has been updated since I purchased it. Does this mean we have to repurchase the updated equipment or can we change or swap them out?

Why do you want to purchase new updated?

If you buy a car and the model gets updated the manufacturer doesn’t send you the new model

whoa there Batman, no need to respond in thar manner and embarrass yourself. I’m not sure who you’ve been dealing with but usually when you have something abd they update and improve the features they allow you to trade or swap them out as a courtesy or at a discounted price. Sarcasm is unnecessary a simple yes or no would have sufficed. Do have a nice day though

Hey neighbors! Please review our Community Guidelines at your earliest convenience. Please ensure that we are treating the community with respect and being helpful to one another when possible.

In regards to your question @Raizen24, you do not have to upgrade your equipment if you do not wish to. If you like the look of the new devices and some improvements we have made (Keypad has added buttons and sensors have a different look/size), you can always buy the Gen 2 devices, as they are compatible with the Gen 1 Alarm Base Station. Although, this is up to you! You can learn more about the differences in the devices here.