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U
New device motion I do not have
shared-users
cs-support
locations
notifications

I have had Ring with all the same devices for years. All of a sudden I am getting a notification of motion at “The Big B----”. I do not own anything called that and when I go into my devices it’s not there. Any ideas? ![IMG_3932|690x227](upload://6FNzixSqamhHPqefbCz907PB2OT.jpeg)

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09-05-2023 03:43:24

Responses (1)

  • C

    Hi @user44672. Has anyone added you as a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) for their Ring devices? If so, I'd check those [Locations](https://support.ring.com/hc/en-us/articles/115005039983-Managing-Ring-Devices-Using-Locations) in the Ring app to see if the owner has changed their device's name. Tap the Location name in the top center of the Ring app screen to bring up a drop-down list of all the Locations in your Ring app.

    0

    09-05-2023 08:02:03

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