Mystery delivery address

When making an order recently, the package was sent to a completely different address to my saved address. How did Ring manage to link my purchase to a different address? The address isn’t on my app or on any linked site.

Thankfully someone got in touch to say it was there but I need to know how they got that address

Hi @user79061. I’m sorry to hear about this mix-up. Since the Ring Community is a public forum, we can’t access your order information. I’d recommend following up with our support team to look into this further. Please reach out to our support team at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.