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Mystery delivery address
shipping
cs-support
When making an order recently, the package was sent to a completely different address to my saved address. How did Ring manage to link my purchase to a different address? The address isn’t on my app or on any linked site.
Thankfully someone got in touch to say it was there but I need to know how they got that address
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15-03-2024 10:42:43
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Caitlyn_Ring
Hi @user79061. I’m sorry to hear about this mix-up. Since the Ring Community is a public forum, we can’t access your order information. I’d recommend following up with our support team to look into this further. Please reach out to our support team at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.
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18-03-2024 06:50:07
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