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Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
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Myq Shared user access
device-settings
shared-users
account-settings

My wife “owns” the house in Ring and shares the location with me. I “own” the house in Myq and share the location with her. We both can’t link our ring accounts to the shared device in Myq because of location/device ownership. You need a way to integrate shared devices with outside programs with shared locations within ring for multiple users.

1635

0

5

10-07-2021 04:17:50

Responses (4)

  • E

    I am the primary account owner for both Ring and MyQ. I am able to link MyQ onto my Ring dashboard just fine, but my wife (a shared user on both Ring and MyQ) is unable to get see the MyQ devices through her Ring dashboard. Please solve this.

    2

    21-08-2021 08:23:38

    • C

      Please add in support for shared access to a Ring co-owner for Amazon Key and MyQ garage door controller. It makes no sense that my spouse cannot receive the same benefits as I do as the account owner. The co-owner should get the same access rights, hence the name co-owner.

      2

      20-09-2022 02:43:48

      • P

        October 2022, and this is still an issue. Workaround is to use myQ for the second user, but defeats the purpose of a single port for home control

        0

        29-10-2022 07:12:16

        • W

          Me and my wife use separate Amazon accounts that are linked. I setup the myQ integration without any issues under my wife's accounts because she is the one that ordered it. I setup a shared user in the MyQ app. That didn't work. Amazon key app works with a linked account. Can't get Ring to work.

          0

          11-12-2022 02:21:16

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