Smart Lighting

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U
My solar smart light will not detect motion at night
solar-smart-lighting
troubleshooting
motion-settings

I finally got my solar smart motion light installed and online. It gave me notifications of movement out on the road during the day, but since it's gotten dark it doesn't detect motion at all. I walked out there and it didn't see me, nor the car that went by, nor the guy on a bike. I've searched everywhere in the app to find how to get it to work. It says the battery is 100% charged. I don't know if I have to return it or what at this point.

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27-12-2022 03:10:54

Responses (1)

  • C

    Hi @user31212. Which Ring Solar Smart Lighting device do you have? You can find the name of the device on the Device Health page in the Ring app or on the original packaging. Knowing which product we're working with will help me better to provide relevant information.

    0

    09-01-2023 17:55:17

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