C
My Ring Intercom not working with Tegui 374290 (T-75E)
installation
I have recently acquired a Ring Intercom which suppose to work with interphone Tegui 3742 90 (T-75E) and it is not working. I could at least have the door unlock at the front entrance in my building, but I can’t neither hear who is calling nor the caller can’t hear me. I don’t even receive notifications on my mobile.
Installation is very simple as far as the interphone only have two wires connections (2 x Bus). Then the Ring Intercom must use B-1 & B-2 wires from Ring Intercom’s cable B to connect to every Bus in the Interphone.
Attached the error.
What could be the problem?
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01-04-2024 09:13:36
Responses (1)
Pino_Ring
Hi @cliendo, Welcome to the Ring Community!!!
We’d be happy to take a closer look at this with you.
Please send us a picture of the wiring and another picture of the case of your current intercom.
Our team will then be able to investigate this further.
We look forward to hearing back from you.
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05-04-2024 04:29:42
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