I have rebooted …moved it nearer to WiFi( its actually not that far away) it still wont ring on my phone to alert me someone is at the door :-(? Help please
you can try to check if your device is connected properly or not from you ring app
- Tap on the three lines (≡) on the top left of your Dashboard.
- Tap Devices.
- Select the doorbell
- Tap on Device Health.
it will show you the status of the device and the network status
you can also check something called RSSI which is the signal strength
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