I have rebooted …moved it nearer to WiFi( its actually not that far away) it still wont ring on my phone to alert me someone is at the door :-(? Help please
My ring doorbell is hit and miss wether it chimes on my phone when the doorbell is pressed
you can try to check if your device is connected properly or not from you ring app
- Tap on the three lines (≡) on the top left of your Dashboard.
- Tap Devices.
- Select the doorbell
- Tap on Device Health.
it will show you the status of the device and the network status
you can also check something called RSSI which is the signal strength