My ring basic plan was suddenly cancelled

My ring basic plan was suddenly cancelled. I have bot plan for my doorbell and security floodlight cam but now both are cancelled. They were not due to expire until january 2024. Ive tried to contact with no respose

Hi @Dizzy232. Since the Ring Community is a public forum, Ring Protect Plan issues cannot be handled here. The next best step to take would be to reach out to our support team to investigate what occurred with your Ring Protect Plan. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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