My order has been cancelled but still haven't received a refund

UK Topics General Inquiries
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Hi, I purchased 4 items on ring.com. But got an email telling me that the order has been cancelled and refunded. But I checked my debit card and the pending payment has been debited, when can I get a refund?

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The best way to check on anything billing or account related is to reach out to our support team. They’ll be happy to help further. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. :slight_smile:

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