General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
U
Multiple orders cancelled
shipping
negative-feedback
battery-video-doorbell
cs-support

I have placed 4 orders using 3 cards and all are cancelled. Prices are up at local retailers. This is absurd as no explanation is given as well. Each time email was sent that order is confirmed. No reason is given for cancellation either. This is bias and prejudice.

654

0

0

08-06-2023 06:25:09

Responses (2)

  • C

    Hi @userdoorbell. I'd recommend reaching out to our support team to inquire about why your orders were cancelled. As the Ring Community is a public forum, we aren't able to see account-related information, including order details. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).

    0

    09-06-2023 03:11:30

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      09-07-2023 03:12:00

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members