Recently added the bridge and mailbox sensor, now my bridge, mailbox sensor,chimes, and a linked myq garage go offline repeatedly. Any help would be great. I’ve Uninstalled the app, reset mesh network, reset bridge and unlinked devices
Hi @DAN5150. It sounds like you’ve done some great first steps for troubleshooting on your own. Next, try to switch the ports and protocols on your router to see if that offers any improvements. This Help Center article here has some great information on what ports and protocols to use!
If this doesn’t seem to change the performance of your devices, I would reach out to our support team so a support agent can take a closer look into this for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.