Multi phone notifications

1 phone get notices and the other one (which is the acct owners phone) does not. Have tried comparing settings and they are the same.

Hey @Nonbirdie, have you tried having the owner uninstall the Ring app, reboot their phone (turn if off/on) and then reinstall the Ring app? Give that a try and let me know if that helps!

Thank you for your quick response. I figured it out. I had a clean sweep app installed and it was killing ring notification signal. Thanks again

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