My motion sensors are going offline and then back online frequently throughout the day. Is there a way to fix the issue?
Ring App Developers: It would be nice to have the ability to disable offline/online notifications within the app. They are not as important (to me) as motion alerts.
Are multiple bridges supported to improve coverage?
The problem became noticable when I used the app to put a Ring floodlight in the same light group as three motions sensors. Previously, I had the sensors only notify me about motion. I also then linked the three motion sensors to the floodlight so that it will turn on the floodlight when there is motion. Now the sensors are sending too many status notifications to my mobile device.
- replacing the motion sensor batteries
- power cycling the Ring bridge
- placing the bridge near the router
A family member with a Ring bridge and battery floodlight (as the only smart lighting) is also experiencing the frequent offline/online alerts. When I called Ring about their issue, I was told to call the internet service provider. They use a DSL connection. I have much faster cable modem connection.
When I called about my issue, I was told to power cycle the Ring bridge. I’ve done so and still experience too many notifications.