Motion issue

Hi neighbors! Sometimes with motion settings, it takes some additional testing and trial and error to find what works best for you. Here are a few things you can check:

  • What is the RSSI for your Ring Doorbell? If your RSSI is on the higher end, it could indicate an unstable wifi connection which could impact your Doorbell’s ability to detect motion reliably.
  • Review our Doorbell Motion Detection Optimization Guide to see if there are any settings you can change or any adjustments you can make that may work better for you.

Everyone’s home and environment is different, so what works for one neighbor may not work for another. If this concern persists, please give our support team a call at one of the numbers available here for more in-depth troubleshooting assistance. If you are outside of the US, please visit here to see how to contact support. :slight_smile: