Motion gen1 sensor

Hi my ring motion sensor won’t connect to device , it keeps saying remove sleeve off sensor which I have done , also tried resetting , deleting device , and it’s all saying replace Which I have ,

Hi @user69442. Which Ring device are we working with, the Ring Alarm Motion Detector or the Ring Smart Lighting Motion Sensor? Knowing which device we’re working with will help us provide more relevant troubleshooting information. Thanks!