I need help getting a weather seal for one of the two Spotlight Cam I recently received. Seems that one of them was missing the seal.
Thanks
Hec2die4
Sorry to hear about this @hec2die4! While we do have spare parts available on our accessories page, I do not see them coming with a seal. Feel free to check out the spare parts packs.
If they do not include the needed part, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how this goes! 
I’m affraid that if this seal is not placed it could damage the Ring during inclement weather days.
I will try to call the help desk, but if they can not send me a seal I will need to return the spotlight cam and get another one with the seal.
Thanks,
Hector
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