I purchase a stick up cam and under installation then cam failed to register, apparently it is locked to another account.
So contacted support on July 13, and I was promised a replacement cam, I received a return label and a shipping request note, after 40 days i contacted support again, and receive a new shipping request note, but after 30 days still no Cam, so once again I contact support (witch take over one hour on the phone…) and once again I receive a shipping request
Now 30 days has past and still now replaced Cam
I don’t have the time and patience to call support for a 4 time
I have not ever experiences so bad support from any company… I now looks like Ring never intended to ship a replacement
So I think I will look for another vendor of surveillance cameras