Here is a video that is causing me concerned. You’ll notice, sorry for the wrong angle on the camera recording. That there was motion detected at around 7:35 and then nothing for about 2 hours and then motion detected around 9:35. Sometime right before the motion was detected at 9:35 my purse and computer bag went missing from my chair at my desk. You’ll see it just completely disappears. There would be no way to get to that chair without coming into frame for the ring stick up cam has anyone else experienced something like this? My computer bag and purse are definitely gone and I do not have an answer. Thanks for anyone who may be able to help.
Hi @StacySNica. I’m sorry to hear your personal belongings are missing and I hope you can recover them quickly. I can’t really speculate on what happened as we don’t see any potential information shown on the video you shared. I’d recommend following up with law enforcement regarding any missing belongings first before reaching out to our support team at one of the numbers available here. A member of our support team can assist with reviewing your settings and ensuring everything is set correctly in order to capture motion, as well as go through any applicable troubleshooting steps.