Why am I not getting 10% off when I add a Solar Steplight to my cart as a Protect Plus member? I get the 10% reduction on other items.
Hey @Strkeout. You should be able to get the discount applied to your Solar Steplight, as it is an item that is included with the discount here. One thing I found is when I added two of these to my cart, and after ensuring I was logged in, I was able to apply a coupon at checkout “PROTECTSUBSCRIBER” and it applied the discount! Then, I went back to edit my cart, and removed one, and the discount stayed. If this discount still does not apply, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.