Mismatch Camera Types

I just replaced a Spotlight Cam Wired with a Spotlight Cam Pro. But under Protect Plus covered devices it shows as a stickup_cam_longfin and not the Spotlight Cam Pro like it shows in the device page. Also not sure why but I am unable to add this camera into Smarting’s with the linked services.

Hi @user36172. Thank you for bringing this to my attention. I have brought this up to my team to be looked into. This should be fixed soon to have the appropriate name for the Camera on Ring.com under “Covered Devices.” As for not being able to add your Camera to SmartThings, you will have to reach out to their support team for further assistance.

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