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grevo5454

Max Voltage

I have a Koch K93 UP. Unfortunately it is not officially supported by ring. So i used the brand "Generic" with the type "6-Wire". There is a pin 5 with 28,4 V (measured) on the intercom which is shorted to 9 to open the door. So i just hooked up A-1 to the pin 5 and A-5 to pin 9. This works. So basically ring intercom just acts as a relais. But there is no statement about the voltage. What is the max voltage ring intercom can handle? ![Screenshot_2023-07-27-23-20-49-56_dbb58562fa5b9175e946ca1910e536a3|223x499](upload://v3lGbRHEP770bLlTgb4MeQxrh6Z.jpeg)

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28-07-2023 02:44:06

Responses (2)

M
Magnus_Ring
Hi @grevo5454, thank you for your question. Ring Intercom is able to handle 28,5 voltage. We investigated your issue with our engineering team, please connect the wires as follows: A-1 to 9 and A-5 to 5. Could you please confirm the working of all Ring's features? We look forward to hearing from you.
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19-09-2023 08:05:42
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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19-10-2023 08:06:23
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